Privacy Policy
Blue Ox New Zealand Operated by Viking Technologies Limited Last updated: May 2026
Who we are
Blue Ox New Zealand is the exclusive distributor of Blue Ox towing products in New Zealand and Australia. We're operated by Viking Technologies Limited.
Contact: Email: sales@blueoxtowing.co.nz Address: 22D Kaimiro Street, Pukete, Hamilton 3200
What information we collect
We may collect:
- Your name
- Email address
- Phone number
- Details about your motorhome and towed vehicle
- Any other information you provide when you contact us
How we collect it
We collect information when you:
- Fill out a contact or enquiry form on our website
- Submit a lead form via Facebook or Instagram
- Email or phone us directly
- Speak with us at a show or event
Why we collect it
We use your information to:
- Respond to your enquiry
- Discuss your towing setup and recommend suitable products
- Provide quotes
- Follow up on your enquiry if we don't hear back
- Send occasional updates about products or services (only if you've agreed to this)
We won't use your information for anything else without asking you first.
Who we share it with
We don't sell your information to anyone.
We may share your details with:
- Installers in your region, if you ask us to connect you with one
- Third-party tools we use to manage enquiries (e.g. email, CRM systems)
Any third parties we work with are required to keep your information secure.
How we store and protect it
Your information is stored securely using standard business tools (email, cloud storage, CRM). We take reasonable steps to protect it from unauthorised access, loss, or misuse.
How long we keep it
We keep your information only as long as we need it to respond to your enquiry or support an ongoing customer relationship. If you'd like us to delete your information, let us know and we'll do so unless we're legally required to keep it.
Your rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Ask what information we hold about you
- Request a copy of that information
- Ask us to correct anything that's wrong
- Ask us to delete your information
To make a request, email us at sales@blueoxtowing.co.nz
Cookies
Our website may use cookies to help us understand how visitors use the site. Cookies are small files stored on your device. You can disable cookies in your browser settings, though some parts of the site may not work as well.
We may also use tracking tools like Google Analytics or Meta Pixel to measure website and advertising performance. These tools collect anonymous usage data.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date at the top.
Questions or concerns
If you have any questions about how we handle your information, contact us at sales@blueoxtowing.co.nz
If you're not satisfied with our response, you can contact the Office of the Privacy Commissioner at privacy.org.nz